Core - 500k
Full customer journey & privacy-friendly analytics. Free forever.
- 3 modules: Analytics, Tag manager & Consent manager
- Up to 500K monthly actions
- 14 month data retention
- Safe EU cloud
- Community support
Price
Free
About Piwik PRO
Piwik PRO is a privacy-oriented web analytics tool. Created in 2013, Piwik PRO Analytics Suite allows for tracking the web, app, product, and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese, and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). With a great platform comes great customer care. From implementation and onboarding, through product training, to analytics consulting and custom integrations – Piwik PRO provides a personal approach at every step of your journey.
Analytics
Track customer behavior across websites, mobile apps, digital products, and post-login areas without compromising user privacy. Get your data with no delays or processing issues, regardless of the scope of information you want to analyze. The easy-to-create audience, acquisition, and behavior reports let your data tell its story without any extra visualization tools.Tag Manager
Effortlessly manage tags, pixels, and JavaScript codes for websites, digital products, and secure member areas without involving your IT team. Expand your analytics capabilities with a vast library of tag templates, triggers, and conditions. So, you can remain compliant with privacy laws by defining which tags require prior consent and adjusting your tracking according to user privacy preferences.Customer Data Platform
See all your client’s data in one place and understand them better, as both groups and individuals. Import and aggregate data from CRM, e-commerce platforms, offline, web forms, and mobile apps, to achieve a single customer view. This allows you to improve your cross-channel marketing efforts without compromising on privacy and security.Consent Manager
Collect and process consent and data requests to respect user privacy rights around the world. Get your tools and websites up to speed with the EU’s GDPR, California’s CCPA, Brazil’s LGPD, and other laws around the world.An overview of Piwik PRO
https://www.youtube.com/watch?v=OZJOIwm4y1cWrap up: what do we think?
Overall, the Piwik PRO analytics suite is a very complete suite of tools to collect and analyze data about your website in a privacy-oriented way. There are some disadvantages like the lack of a progressive pricing plan, but its many features and ease of use easily make up for this. All and all Piwik PRO is a good option for organizations of all sizes.
Pros
- Ease of use
- Great authorisation management
- Packed with features
- Community forum
- Intergrated tag & consent management
Cons
- No progressive payment plan
- Ecommerce reporting can be improved
Software type
We classified Piwik PRO as Marketing Analytics. In addition, Piwik PRO is proprietary software.
Software details
Product of Piwik PRO SA
Headquartered in
Wroclaw, Poland
Founded in 2013
Piwik PRO Pricing
*Additional taxes may apply depending on your country.
Support
Piwik Pro offers extensive documentation and video tutorials. They have support offices for different regions which can be contacted by email and phone.
Support options
Support hours
Support languages
English and Polish
Account Management
Trackable Items
10 sites or apps (free) Unlimited (Enterprise)sites or apps
User Seats
Unlimited
User Roles
User, Owner
Account Security
Data Processing
Data Center Locations
- European Economic Area (EEA)
- United States
Software Hosting
Data Ownership
You
Data Freshness
30 min
Data Retention
Up to 25 months
Unsampled Data
By default Piwik does not sample data
Data Import
Import cost, search keywords, user/client ID data, audience data (CDP in 2023)
Data Export
As CSV, XML, JSON, or via an API
Compliance
Cookieless
Piwik features a cookieless tracking option
Alerts & Automation
Uptime Monitoring
Custom Alerts
Email alerts based on thresholds
Email Reports
Daily, weekly or monthly reports
Integrations
50+
Reporting
Trend Reporting
Device Reporting
Funnel Reporting
Detailed funnel report up to 5 steps
User Flow Reporting
Standard, transition & reverse Sankey charts
Segmentation
Unlimited segments
Cohort Reports
Retention Reporting
Customer loyalty eCommerce report
Attribution Reporting
Model comparison including 6 models and unlimited custom models
Ecommerce Reporting
Overview, order list, product, days and sessions to purchase & customer loyalty
User Experience features
Heatmaps
Create an overlay with the site inspector Chrome extension
Session Recordings
A/B Testing
User Feedback
Customizability
Custom Dimensions
200 slots for each scope and they can't be removed
Custom Metrics
Also called Calculated metrics
Custom Reports
Custom Events
Include category, action, and optionally name and value
Annotations
Add to any graph or include them in scheduled reports or alerts
FAQ
Is your question not listed? Reach out to us and we'll look into it right away.
1 Review
What do you like?
The great dashboard mostly. It's easy to use and it offers detailed insights. It also has better privacy options compared to Google Analytics.
What do you dislike?
Not much. Maybe just the looks of the dashboard. It’s not that pretty looking compared to Google Analytics.