Review guidelines

New Metrics is here to bring analysts and analytics tools together where they can share experiences and provide valuable feedback. Respect and follow these guidelines to keep New Metrics a constructive and trustworthy place.

When to write a review

You can write a review if you had a genuine experience with an analytics tool as a website analyst, online store owner, blogger, or digital marketeer.

We encourage to write about recent experiences, preferably not longer than 12 months ago. You are free to write about experiences longer ago, but the fast changing landscape makes it less relevant for entrepreneurs or marketeers looking for an analytics tool today. When you share your recent experiences, other readers get a feel for how an analytics tool is operating now and the analytics tools get valuable up-to-date feedback.

Keep proof of your experience

To ensure the integrity of reviews we can always ask you to provide some evidence of your experience. It is advised to save documents relevant to that experience (for example, an invoice or screenshot of an email conversation). New Metrics can reject a review when any concern about the integrity of your review is raised and no substantial proof can be submitted.

Do not write, fake, biased or multiple reviews

You can only write one review about an analytics tool. It is not allowed to make up an experience or write a review for someone else. If you’re closely associated with, work for, or are in competition with an analytics tool, you shouldn’t review it.

Be respectful

We expect you to be a respectful contributor with constructive feedback. Don’t just share your blunt opinion, but provide insight to other readers. Don’t post anything harmful, hateful, discriminatory, defamatory or obscene. And don’t lie, bully, blackmail, make threats or do anything illegal.

We can take down words and statements that are likely to cause serious harm to someone’s reputation or serious financial loss to a business. We don’t get involved in disputes about what actually went down between a reviewer and a business. New Metrics is not a regulatory authority or a court of law.

Do not promote

It is not allowed to include any promotional references, marketing material or links. New Metrics isn’t the place to sell stuff.

Keep sensitive details to yourself

All reviews are public. Do not include any sensitive information like names, phone numbers, addresses, email addresses, and anything else that could be used to track, identify, contact or impersonate someone.

Edit or delete your review

Read your review carefully before submission. A review cannot be edited or deleted by yourself. You can contact us for any modification and we ask you to motivate your request.

The final say

New Metrics has the final say with regard to the interpretation of these guidelines and any resulting decision. These guidelines can be updated at any time.

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