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Analytics tools

Mixpanel

In Product Analytics

Key facts

Category
Product Analytics
Starting price
Free plan
Hosting
Public Cloud
Data stored in
European Economic Area (EEA), United States
Cookieless
No
Open source
No
Compliance
GDPR, CCPA, HIPAA
Last updated
6 April 2023

From the vendor's own pages. How we research tools

Measured by New Metrics

What Mixpanel's default install code did on our own test page, before any consent.

Script size

135.9 KB downloaded (434.6 KB unpacked)

Requests after one page view

5, to api-js.mixpanel.com, cdn.mxpnl.com

Cookies

None

Browser storage

__mpq_<ID>_ev, mp_<ID>_mixpanel, mp_gen_new_tab_id_mixpanel_<ID>, mp_tab_id_mixpanel_<ID>

Stores data before consent

Yes, on the first page view. Do you need consent? Rules per country

Blocked by ad blockers

Yes, by default in uBlock Origin and Brave (EasyPrivacy blocks the script). Adblock Plus lets it through unless EasyPrivacy is switched on.

Measured on 31 October 2026 in Chrome. Your own setup can differ. How we measure

About Mixpanel

Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With their powerful, self-serve product analytics solution, teams can analyze how and why people engage, convert, and keep—in real-time, across devices—to improve their user experience. Mixpanel serves over 7,000 paying companies from different industries around the world, including Expedia, Uber, Yelp, BuzzFeed, and Lemonade.

What makes Mixpanel unique?

Mixpanel makes powerful analysis accessible to anyone. Interactive reports let you query your data with only a few clicks, then see visualizations in seconds. This makes it easy to answer question after question about how your product is used, who sticks around, and much more.

Whether you care about product adoption, retention, or other custom metrics, Mixpanel dashboards summarize how the things you ship move the numbers that matter.

Understanding the hidden patterns beneath a trend is key to taking your product in the right direction. Mixpanel specializes in ad-hoc analysis that gets to the root of your problems and opportunities. And it’s fast and simple for anyone.

An overview of Mixpanel

Wrap up: what do we think?

Mixpanel is a product analytics tool designed for organizations of all sizes. Because it comes packed with features for product teams, it can be hard to discover them all. It comes with a steep learning curve, but the functionalities are easily worth it. The fact that it reports in real-time, has an easy-to-use interface and has great customer support, makes it a good product analytics option.

Pros
  • Interface is easy to understand
  • Great support options
  • Reporting is in realtime
  • Good community
Cons
  • Event setup requires tech skills
  • Contains hard to discover features
  • Has a steep learning curve

Software type

We classified Mixpanel as Product Analytics. In addition, Mixpanel is proprietary software.

Software details

Product of Mixpanel Inc.

Headquartered in San Francisco, United States

Founded in 2009

mixpanel.com

support@mixpanel.com

Mixpanel Pricing

Free

Essential to find product-market fit

  • 1M monthly events free
  • Unlimited data retention & seats
  • Core reports (incl flows)
  • US or EU data residency
  • Monitoring & alerts

Price

Free

Enterprise

Empower teams in large organizations

  • Unlimited monthly events
  • Advanced analytics & governance
  • SSO & automated provisioning
  • Premium support
  • Assigned account manager

Price

On request

*Additional taxes may apply depending on your country. Annual payments are possible.

Support

Mixpanel offer extensive documentation and knowledgable support through a ticketing system. They have a support email address but regular support requests are directed to the ticketing system. Join their Slack group for community access.

Support hours

Mon
09:00 - 17:00
Tue
09:00 - 17:00
Wed
09:00 - 17:00
Thu
09:00 - 17:00
Fri
09:00 - 17:00
Sat
Closed
Sun
Closed

Support languages

English

Account Management

Trackable Items

1site or app

User Seats

Unlimited

User Roles

Consumer, Analist, Admin, Owner

Account Security

  • Single Sign-on
  • Two-factor Authentication

Data Processing

Data Center Locations

  • European Economic Area (EEA)
  • United States

Software Hosting

  • Public Cloud

Data Ownership

Mixpanel Inc.

Data Freshness

Realtime

Data Retention

Unlimited

Data Sampling

Data Import

Via one-off script or Ingestion API

Data Export

Via raw data export API

Compliance

  • GDPR
  • CCPA
  • HIPAA

Cookieless

Mixpanel relies on first-party cookies

Platform

Open Source

Real-time Dashboard

Self-hosting Available

API Access

Ingestion API & Export API

AI Features

Mixpanel AI surfaces insights automatically

Alerts & Automation

Custom Alerts

Hourly, daily, or weekly base on event threshold

Email Reports

Same as custom alerts

Integrations

50+ like Google Ads, Meta Ads, Databox, Optimizely & VWO

Reporting

Trend Reporting

Device Reporting

Funnel Reporting

Funnel trend, time to convert & frequency visualisations

User Flow Reporting

Sankey chart with selected, immediate & drop off events

Segmentation

Automatically find interesting segments & receive per email

Cohort Reports

User cohorts of users to filter reports

Retention Reporting

Retention curves, trends & user cohort buckets

Attribution Reporting

Simple UTM tracking with "first touch" attribution

Ecommerce Reporting

Option to track purchases but no special reporting

User Experience features

Heatmaps

Session Recordings

A/B Testing

Experiments

User Feedback

Customizability

Custom Properties

Custom Metrics

Max 255 properties per event

Custom Reports

Unlimited custom dahboards & reports

Custom Events

Combine events into a custom event

Annotations

Directly on the linechart in Insights

Terms explained

What the features and terms on this page mean, in our glossary.

FAQ

Is Mixpanel better than Google analytics?

Whether Google Analytics or Mixpanel is the better option, comes down to your specific needs as a business. If you want to learn how people interact with your website or product, then Mixpanel is the better tool. When you’re interested in measuring where people are coming from, then Google Analytics is.

Does Mixpanel sell data?

Mixpanel does not sell the personal data they collect. They do share that data with select third parties, but only in connection with providing their services to their customers or when they have a legal basis for such sharing.

Is Mixpanel GDPR compliant?

Yes. Mixpanel is committed to complying with GDPR and enabling its customers to comply with GDPR. Mixpanel has an ongoing commitment to providing leading data protection to our customers. Still, always consult with a specialized attorney to make sure you are GDPR compliant.

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