About Pendo

Pendo is the only platform to combine in-product engagement with robust product data and user feedback. With the ability to quickly take action on these qualitative and quantitative insights, product teams can make more informed decisions on how to support users throughout their journey.

What makes Pendo unique?

Pendo makes powerful analysis accessible to anyone. Interactive reports let you query your data with only a few clicks, then see visualizations in seconds. This makes it easy to answer question after question about how your product is used, who sticks around, and much more.

An overview of Pendo

Software type

We classified Pendo as Product Analytics. In addition, Pendo is proprietary software.

Software details

Product of Pendo.io, Inc.

Headquartered in
Raleigh, United States

Founded in 2013

pendo.io

877.320.8484

Pendo Pricing

There are no pricing plans to display for Pendo at the moment.

Support

The Pendo support consists of a phone helpdesk, a live chat function, an extensive knowledge base and a community.

Support options

Support languages

English

Account Management

Trackable Items

Unlimited in Portfolio plansites or apps

User Seats

Unlimited

User Roles

User, Admin, Custom

Account Security

  • Single Sign-on
  • Two-factor Authentication

Data Processing

Data Center Locations

  • United States

Software Hosting

  • Public Cloud

Data Ownership

Pendo.io, Inc.

Data Freshness

Hourly updates

Data Retention

84 months

Unsampled Data

Data Import

Import historical data by CSV

Data Export

Export feedback & reports by CSV or pull data to BI tool

Compliance

  • CCPA
  • ePrivacy

Cookieless

Pendo uses first-party cookies

Alerts & Automation

Uptime Monitoring

Custom Alerts

Guide, Page & Feature alerts

Email Reports

Recieve reports in weekly emails

Integrations

50+ like BigQuery, Optimizely, Segment, Snowflake & Hubspot

Reporting

Trend Reporting

Device Reporting

Funnel Reporting

User Flow Reporting

Segmentation

Cohort Reports

Retention Reporting

See Cohort analysis

Attribution Reporting

Ecommerce Reporting

User Experience features

Heatmaps

Session Recordings

A/B Testing

User Feedback

Customizability

Custom Dimensions

Custom Metrics

Custom Reports

Change the widgets of a report

Custom Events

Annotations

FAQ

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