About Lucky Orange

Lucky Orange is an all-in-one conversion optimization suite for businesses of all types and sizes that helps website owners understand the reasons why some visitors aren’t converting. Users can see everything a customer does on the website through dynamic heatmaps and visitor recordings, and identify drop-offs in the conversion process using conversion funnels, form analytics, and polls.

What makes Lucky Orange unique?

Lucky Orange is a tool that lets you quickly see who is on your site and interact with them in many ways. With Lucky Orange, you can chat with visitors on your site, actually, watch their mouse move around the screen and click in real time, play them back as recording, generate beautiful heat maps of clicks, mouse movements, and scroll depth, create quick insightful polls, and more.

An overview of Lucky Orange

Pros
  • Easy to use
  • Great tagging feature
  • Attentive support team
Cons
  • New version can be glitchy
  • Slight learning curve for beginners

Software type

We classified Lucky Orange as UX Analytics. In addition, Lucky Orange is proprietary software.

Software details

Product of Lucky Orange LLC

Headquartered in
Overland Park, United States

Founded in 2010

luckyorange.com

913-735-9032

Lucky Orange Pricing

There are no pricing plans to display for Lucky Orange at the moment.

Support

Lucky Orange offers support by means of email, a live chat, and a ticketing system. Besides that, they have an extensive knowledge base and they offer an onboarding service.

Support options

support@luckyorange.com

Knowledge Base

Support hours

Mon
09:00 - 17:00
Tue
09:00 - 17:00
Wed
09:00 - 17:00
Thu
09:00 - 17:00
Fri
09:00 - 17:00
Sat
Closed
Sun
Closed

Support languages

English

Account Management

Trackable Items

1 per plan but option to add 1 for €5sites or apps

User Seats

Unlimited

User Roles

Operations, Administrators

Account Security

Data Processing

Data Center Locations

  • United States

Software Hosting

  • Public Cloud

Data Ownership

Lucky Orange LLC

Data Freshness

Realtime

Data Retention

2 months for heatmaps & recordings and 12 for other features

Unsampled Data

Data Import

Data Export

Compliance

  • GDPR
  • CCPA

Cookieless

Lucky orange uses first-party cookies

Alerts & Automation

Uptime Monitoring

Custom Alerts

Email Reports

Integrations

9 like Zapier, Google Analytics, Google Optimise, & Shopify

Reporting

Trend Reporting

Device Reporting

Funnel Reporting

User Flow Reporting

Segmentation

Cohort Reports

Retention Reporting

Attribution Reporting

Simple referrer graph

Ecommerce Reporting

User Experience features

Heatmaps

Session Recordings

A/B Testing

User Feedback

Customizability

Custom Dimensions

Custom Metrics

Custom Reports

Custom Events

Annotations

FAQ

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