About Crazy Egg

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

What makes Crazy Egg unique?

Crazy Egg is unique because it gives you the ability to test new ideas and make changes via its A/B Testing tool.

Crazy Egg focusses on Tracked Pageviews, not every visit to your site

Even if you have a site with 1,000,000 visitors, you’ll only be charged for the traffic that comes to the pages that you choose to track. No need to add and remove code from your site to manage costs.

Crazy Egg plans come with 1-2 years of historical data

30 days of data history isn’t enough, especially for e-commerce companies that have seasonal fluctuations and want to compare performance against past months and even years.

An overview of Crazy Egg

Pros
  • Easy heatmaps
  • Customer feedback surveys
  • Simple but good A/B testing
  • Easy to set up
Cons
  • Few intergrations with other tools
  • Easy to hit the max number of snapshots

Software type

We classified Crazy Egg as UX Analytics. In addition, Crazy Egg is proprietary software.

Software details

Product of Crazy Egg

Headquartered in
La Mirada, United States

Founded in 2006

crazyegg.com

Crazy Egg Pricing

Basic

Perfect for freelancers or startups with lower traffic volumes

  • Up to 30k monthly pageviews
  • 3 month data retention
  • 25 snapshots
  • 10 recordings per month
  • Unlimited surveys

Price

$29 per month

Standard

Perfect for startups or scaleups with growing traffic volumes

  • Up to 75k monthly pageviews
  • 1 year data retention
  • 50 snapshots
  • 100 recordings per month
  • Unlimited surveys

Price

$49 per month

Plus

Perfect for medium-sized companies with larger traffic volumes

  • Up to 150k montly pageviews
  • 1 year data retention
  • 75 snapshots
  • 1000 recordings per month
  • Priority support

Price

$99 per month

Pro

Perfect for medium to large companies with high traffic volumes

  • Up to 500k monthly page views
  • 2 years data retention
  • 100 snapshots
  • 5000 recordings per month
  • Priority support

Price

$249 per month

Enterprise

Perfect for enterprises with very high traffic volumes

  • Unlimited monthly pageviews
  • 2 years data retention
  • Unlimited recordings
  • SAML Single Sign-on
  • Onboarding & Training

Price

On request

*Additional taxes may apply depending on your country.

Support

Crazy Egg offers an extensive knowledge base, a ticketing system, and email as their support options. For the plus, pro, and enterprise plans it offers priority support.

Support options

help@crazyegg.com

Knowledge Base

Support languages

English

Account Management

Trackable Items

Unlimitedsites or apps

User Seats

Unlimited

User Roles

Read Only, Manager, Owner

Account Security

  • Single Sign-on
  • Two-factor Authentication

Data Processing

Data Center Locations

  • United States

Software Hosting

  • Private Cloud

Data Ownership

Crazy Egg

Data Freshness

Realtime

Data Retention

Between 3 & 24 months depending on the plan

Unsampled Data

Data Import

Data Export

Download reports or snapshots as a zipfile or CSV

Compliance

  • GDPR
  • CCPA
  • HIPAA
  • ePrivacy

Cookieless

Crazy Egg uses first-party cookies

Alerts & Automation

Uptime Monitoring

Custom Alerts

Email Reports

Receive reports or Snapshots by mail

Integrations

20+ like Wordpress, Shopify, Wix & Squarespace

Reporting

Trend Reporting

Device Reporting

See which device the user used

Funnel Reporting

User Flow Reporting

Segmentation

Segment users by device, location, etc.

Cohort Reports

Retention Reporting

Attribution Reporting

By means of referral tracking

Ecommerce Reporting

User Experience features

Heatmaps

Heatmap, scrollmap, confetti report, overlay & list

Session Recordings

A/B Testing

With realtime results

User Feedback

Surveys, NPS scores & ratings

Customizability

Custom Dimensions

Custom tagging for segmenting users

Custom Metrics

Custom users variables

Custom Reports

Custom Events

Annotations

FAQ

Is your question not listed? Reach out to us and we'll look into it right away.

0 Reviews

Write Review