About Chartbeat

Chartbeat is a suite of content analytics tools for publishers that lets you track reader engagement on your site, optimize your user experience in real time, and share key metrics with your team. We combine real-time and historical analytics to give your team an look into your data and measure and understand what’s keeping your readers on the page.

With Chartbeat, publishers can build loyal audiences across desktop, social, and mobile platforms with real-time and historical editorial analytics. Digital publishing organizations use Chartbeat to understand what makes their content engaging. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, headline testing and in-page optimization tools, robust reporting, and more help the world’s media organizations understand, measure, and build value from the attention earned by their written and video content.

Chartbeat provides tools for tracking real-time and historical audience analytics to drive reader engagement. Also, customers can view real-time engagement data and homepage curation opportunities through an intuitive overlay on their websites. Finally, users can run A/B and multivariate tests on their homepage using optimization tools like Headline Testing and Image Testing.

What makes Chartbeat unique?

Chartbeat is the only content analytics tool that provides true real-time monitoring. It tells you how many readers are on your site at any given time. This data, viewed through the lens of Chartbeat’s custom engagement metrics, provides newsrooms with the insights needed to optimize content performance. Besides monitoring capabilities, Chartbeat provides optimization tools such as Headline Testing, Image Testing, and Heads Up Display, which overlays data right on top of your homepage to improve article layout performance. Chartbeat’s user interface is second to none. Colorful and intuitive, it is a tool newsrooms adopt to amplify their editorial intuition with data-informed insights.

An overview of Chartbeat

Wrap up: what do we think?

Chartbeat is a unique web analytics tool designed for content publishing platforms. Because of this its features are very specifically oriented to these types of platforms. If you are not a publisher, this tool might not be for you. Otherwise, Chartbeat is a good option because it features a great headline testing tool, an easy-to-use dashboard, and it reports in real-time.

  • Comes with headline testing tool
  • Dashboards are easy to read
  • Reporting is in realtime
  • Good referral report
  • Mainly designed for publishers
  • Their pricing is untransparent
  • Traffic sources could be improved

Software type

We classified Chartbeat as Marketing Analytics. In addition, Chartbeat is proprietary software.

Software details

Product of Chartbeat Inc.

Headquartered in
New York, United States

Founded in 2009


+1 646 786 8472


Chartbeat Pricing


Intended for smaller-sized companies with up to 500.000 monthly page views.

  • Up to 500k monthly page views
  • Auto-generated insights
  • 13 months data retention
  • Single sign-on
  • Unlimited user logins


On request


Intended for mid-sized companies with up to 1 million monthly page views.

  • Up to 1M monthly page views
  • Everything in the basic plan
  • Heads Up display
  • Slack integration
  • One Premium feature of choice


On request


Intended for large and mid-sized companies with over 5 million monthly page views.

  • Up to 10M monthly page views
  • Everything in the plus plan
  • Advanced queries
  • Multi-site view
  • Headline testing


On request

*Additional taxes may apply depending on your country.


Chartbeat's support is accessible by email during regular office hours. Overall they provide extensive documentation, but their support staff is responsive and very knowledgable in case you face issues.

Support hours

Support languages


Account Management

Trackable Items

1site or app

User Seats


User Roles

Member, Admin, Owner

Account Security

  • Single Sign-on
  • Two-factor Authentication

Data Processing

Data Center Locations

  • European Economic Area (EEA)
  • United States

Software Hosting

  • Public Cloud

Data Ownership

Chartbeat Inc.

Data Freshness


Data Retention

13 months

Unsampled Data

Data Import

Data Export


  • GDPR
  • CCPA


Uses first-party cookies by default. Cookieless mode is optional.

Alerts & Automation

Uptime Monitoring

Custom Alerts

Email Reports




Trend Reporting

Device Reporting

Funnel Reporting

User Flow Reporting


Cohort Reports

Retention Reporting

Attribution Reporting

Ecommerce Reporting

User Experience features


Session Recordings

A/B Testing

Headline A/B testing tool

User Feedback


Custom Dimensions

Custom Metrics

Custom Reports

Custom Events



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