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Summary
Pros
- Privacy friendly
- Easy to use
- Customer support
- Ad-blocker bypassing
- Lightweight, cookie-free and open-source
- Pirsch's backend integration requires no client-side scripts and delivers the same accurate results without the interference of adblockers
- Extensive API
- Fully-fledged access management
- Comprehensive filtering by any metric including event metadata
Cons
- No data import
- Short free trial
- Limited features
- Visitors are only recognized for up to 24 hours to comply with the privacy policy
- Heatmaps and session recordings are not available
Pricing information
Starting Price
| 100k page views | $14 p/m |
| 200k page views | $24 p/m |
| 500k page views | $44 p/m |
| 1 Million page views | $54 p/m |
| 2 Million page views | $74 p/m |
Free trial period
30 days
30 days
Account Management
Trackable Items
User Seats
Account Security
Data Processing
Data Center Locations
Software Hosting
Data Ownership
You
You
Data Freshness
Data Retention
Unsampled Data
Data Import
No, but GA importer is being build
via API or manual from Google Universal Analytics
Data Export
Yes, but UTMs are currently not part of exports
via API or CSV
Compliance
Alerts & Automation
Uptime Monitoring
By SMS, email, Telegram or Slack
Custom Alerts
Email Reports
Weekly or monthly reporting
Daily, Weekly, Bi-weekly, Monthly
Reporting
Trend Reporting
Device Reporting
Device type, browser & OS
Device type, OS, Browser, Browser version, Screen size
Funnel Reporting
User Flow Reporting
Entry and exit pages
Segmentation
Extensive filtering by any metric
Cohort Reports
Retention Reporting
Attribution Reporting
Ecommerce Reporting
By means of custom events
Possible with custom events and goals
User Experience Features
Heatmaps
Session Recordings
A/B Testing
User Feedback
Customizability
Custom Dimensions
As part of custom events
Custom Metrics
Custom Reports
Custom Events
Can include: name, ID & value
With additional metadata fields (key-value pairs).
Annotations
Support
Support description
Fathom offers extensive support and video walk-throughs. For issues you can always contact their knowledgable email support.
Email support, public Discord server
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