Compare
Compare Analytics Tools
Summary
Pros
- Ease of use
- Great authorisation management
- Packed with features
- Community forum
- Intergrated tag & consent management
- Easy heatmaps
- Customer feedback surveys
- Simple but good A/B testing
- Easy to set up
Cons
- No progressive payment plan
- Ecommerce reporting can be improved
- Few intergrations with other tools
- Easy to hit the max number of snapshots
Pricing information
Starting Price
| Core - 500k | Free |
| Core - 1 Million | €325 p/m |
| Core - 2 Million | €545 p/m |
| Enterprise | On req. |
| Basic | $29 p/m |
| Standard | $49 p/m |
| Plus | $99 p/m |
| Pro | $249 p/m |
| Enterprise | On req. |
Free trial period
Free plan
30 days
Account Management
Trackable Items
User Seats
Account Security
Data Processing
Data Center Locations
Software Hosting
Data Ownership
You
Crazy Egg
Data Freshness
Data Retention
Unsampled Data
By default Piwik does not sample data
Data Import
Import cost, search keywords, user/client ID data, audience data (CDP in 2023)
Data Export
As CSV, XML, JSON, or via an API
Download reports or snapshots as a zipfile or CSV
Compliance
Alerts & Automation
Uptime Monitoring
Custom Alerts
Email alerts based on thresholds
Email Reports
Daily, weekly or monthly reports
Receive reports or Snapshots by mail
Reporting
Trend Reporting
Device Reporting
See which device the user used
Funnel Reporting
Detailed funnel report up to 5 steps
User Flow Reporting
Standard, transition & reverse Sankey charts
Segmentation
Unlimited segments
Segment users by device, location, etc.
Cohort Reports
Retention Reporting
Customer loyalty eCommerce report
Attribution Reporting
Model comparison including 6 models and unlimited custom models
By means of referral tracking
Ecommerce Reporting
Overview, order list, product, days and sessions to purchase & customer loyalty
User Experience Features
Heatmaps
Create an overlay with the site inspector Chrome extension
Heatmap, scrollmap, confetti report, overlay & list
Session Recordings
A/B Testing
With realtime results
User Feedback
Surveys, NPS scores & ratings
Customizability
Custom Dimensions
200 slots for each scope and they can't be removed
Custom tagging for segmenting users
Custom Metrics
Also called Calculated metrics
Custom users variables
Custom Reports
Custom Events
Include category, action, and optionally name and value
Annotations
Add to any graph or include them in scheduled reports or alerts
Support
Support description
Piwik Pro offers extensive documentation and video tutorials. They have support offices for different regions which can be contacted by email and phone.
Crazy Egg offers an extensive knowledge base, a ticketing system, and email as their support options. For the plus, pro, and enterprise plans it offers priority support.
Take our Quiz, get personal recommendations
Finding a web analytics tool can be difficult. Our Analytics Quiz makes that process a breeze. Specify your needs and compare qualified tools instantly.
Get recommendations
Close