100% independent
Most complete overview
Free expert advice

Compare

Compare Analytics Tools

✕Visit website
✕Visit website
Rating
Summary
Privacy-friendly Website Analytics. Monitor, analyze, and react to your traffic in real time, on a simple but detailed dashboard. Handy features like uptime monitoring included.
The only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight.
Pros
  • No bots or referrer spam
  • Privacy-friendly
  • Simple but detailed
  • Uptime monitoring
  • It is easy to implement
  • It has data science capabilities
  • Reports are easy to build
  • Interface is user-friendly
Cons
  • Limited features
  • Limited integrations
  • Lower quality visuals
  • Tech support is quite basic
  • Difficult to share dasboards
  • Onboarding could be improved

Pricing information

Starting Price
Pro$9.99 p/m
FreeFree
CustomOn req.
Pro plus$14.99 p/m
Pro Platinum$19.99 p/m
FreeFree
GrowthOn req.
ProOn req.
PremierOn req.
Free trial period
21 days
Free plan

Account Management

Trackable Items
1
1
User Seats
Unlimited
Unlimited

Data Processing

Data Center Locations
  • United States
  • European Economic Area (EEA)
  • United States
Software Hosting
  • Public Cloud
  • Private Cloud
  • On-Premise
  • Public Cloud
  • Private Cloud
  • On-Premise
Data Ownership
Clicky
You
Data Freshness
Realtime
Realtime
Data Retention
30 months
12 months
Unsampled Data
Data Import
Data Export
Via CSV or API
Compliance
  • GDPR
  • GDPR
  • CCPA
  • HIPAA
Cookieless
Heap relies on first-party cookies

Alerts & Automation

Uptime Monitoring
Custom Alerts
Via Slack or email
Email Reports
Schedule regular emails for important charts

Reporting

Trend Reporting
Device Reporting
Funnel Reporting
With quantitative measurement of user friction & step suggestions
User Flow Reporting
Sankey chart with path comparison
Segmentation
Quickly identify patterns in user behavior
Cohort Reports
Retention Reporting
Attribution Reporting
Track UTM parameters or initial referrer sources
Ecommerce Reporting
Easy setup with eCommerce Activation Kit

User Experience Features

Heatmaps
Session Recordings
Automatically filters relevant replays
A/B Testing
User Feedback
Track NPS score events in surveys

Customizability

Custom Dimensions
Custom Metrics
Custom Reports
Custom Events
Annotations

Support

Support description
Heap offers extensive documentation and access to their in-depth collection of Heap University courses to get up and running. Need more help? Join the community or contact their knowledgable support staff through email.
Support Options
  • Phone
  • Email
  • Live Chat
  • Ticketing system
  • Knowledge base
  • Community
  • Phone
  • Email
  • Live Chat
  • Ticketing system
  • Knowledge base
  • Community
✕Visit website
✕Visit website

Take our Quiz, get personal recommendations

Finding a web analytics tool can be difficult. Our Analytics Quiz makes that process a breeze. Specify your needs and compare qualified tools instantly.

Get recommendations
Compare list
Close
Get help

Send us a message

Cookie Settings
Close

We want to be transparent about the data we collect and how we use it, so you can best exercise control over your personal data. For more information, please read our Privacy Policy.

We use this information to improve the experience of our site visitors. This includes improving search results, showing more relevant content and promotional materials, better communication, and improved site performance.

Functional
Functional cookies ensure that our website continues to work properly so that you will see the correct information on our website when you return.
Analytics
We use analytical cookies to see how often our website is visited and, for example, which pages work best for us.
Advertising
We use advertising cookies to measure the performance of our advertisements.

Functional cookies have no impact on your privacy, so we do not need to ask your explicit consent. The information from these cookies is stored for a maximum of 90 days. You can always disable cookies yourself or remove them from your device. How you can do this varies per type of internet browser and device.

Accept