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Stape
JENTISRating
Summary
Stape hosts server-side Google Tag Manager containers, with a free plan and power-ups for loading, cookies, bot detection and logs.
JENTIS is a managed server-side tracking and tag management platform with its own Twin Server engine, native connectors and EU hosting.
Pros
- Free plan with Custom Loader and Anonymizer
- Choice of Global (Google Cloud) or EU (Scaleway) hosting
- Multi-zone routing on Business and above
- Many named power-ups, including Cookie Keeper, Data Store and Bot Detection
- SOC 2, ISO 27001 and HIPAA listed, BAA for enterprise
- Own platform with connectors built and maintained by JENTIS
- Runs on your first-party domain, with extended cookie lifetimes
- Consent rules applied per data point, plus Essential Mode for pseudonymized capture without consent
- Health Center alerts when tags fail after publishing
- ISO 27001 certified company
Cons
- Prices shown in USD only
- Cookie Keeper, Bot Detection, Data Store and logs need Pro or higher
- Monitoring, multi-zone and custom cookies in Cookie Keeper need Business
- Overage rates not shown on the pricing page
- Global and EU hosting are separate offerings run by different entities
- No published prices, every plan is quote-based
- Synthetic Users, data enrichment, raw data access and US cloud need the Professional plan
- SSO and dedicated infrastructure need the Enterprise plan
- Proprietary platform, so tag setups cannot be moved to Google's server-side GTM as is
- No self-hosting option mentioned
Pricing information
Starting Price
| Free | Free |
| Pro | $17 p/m |
| Business | $83 p/m |
| Enterprise | $167 p/m |
| Custom | On req. |
| Core | On req. |
| Professional | On req. |
| Enterprise | On req. |
Free trial period
Free plan
Free tier
10,000 requests per month
Not documented
Billed by
Requests per month
Not documented
Platform
Tagging engine
Server-side Google Tag Manager
Own tagging platform
Product type
Managed sGTM hosting with power-ups
Managed server-side tracking and tag management platform with its own Twin Server engine
Destinations
Any sGTM tag template; Stape also publishes free GTM tag and variable templates
Native connectors built and maintained by JENTIS, including GA4, Meta Conversions API and Google Ads; the pricing page says 'Unlimited' integrations and '100+ more'
Shop and CMS apps
Integrations listed for Shopify, WordPress, Magento, BigCommerce, Wix, PrestaShop, Salla, Shopware, Odoo and Drupal; Stape Conversion Tracking plugin for WordPress
Shopify app (linked from the site footer); web and app tracking
Account Security
- Single Sign-on
- Two-factor Authentication
- Single Sign-on
- Two-factor Authentication
Hosting
Hosting
Stape runs the servers. Global hosting is on Google Cloud (Stape Global); EU hosting is on Scaleway (Stape Europe, Estonia).
JENTIS runs the servers on a Kubernetes-based, auto-scaling infrastructure, hosted in the EU. Cloud provider not named. Professional plan lists a choice of EU or US infrastructure, Enterprise lists dedicated infrastructure
Data Center Locations
- European Economic Area (EEA)
- United Kingdom
- United States
- European Economic Area (EEA)
- United States
Custom domain
Plans list a domain limit (up to 20 on Business, 50 on Enterprise)
Tracking runs through your first-party domain with a JENTIS snippet and a DNS A-record
Same-origin serving
Same-origin option in the Stape WordPress plugin, served from a path on your domain
Not documented
Uptime SLA
Not documented
Not documented
Compliance
- GDPR
- CCPA
- HIPAA
- SOC 2
- ISO 27001
- DORA
- GDPR
Data quality features
Custom script loader
Custom Loader power-up, included from the Free plan
Not documented
Cookie lifetime extension
Cookie Keeper power-up; standard cookies on Pro, custom cookies on Business
Cookie Lifetime Extender is listed in the Core plan; no duration is stated
Bot detection
Bot Detection power-up, Pro and above
Not documented
Geo and device headers
GEO Headers power-up adds country, region, city, IP and postal code as request headers
Not documented
Data enrichment
Data Store and Enricher power-up, Pro and above
Real-Time Data Enrichment is listed in the Professional plan
Monitoring
Request logs
3 days of logs on Pro, 10 days on Business, export to S3/GCS on Enterprise
Not documented
Monitoring and alerts
Monitoring listed from Business
Health Center checks tag execution after publishing and alerts the team when something fails; plan not stated
Support
Support description
Pro and higher plans include 24/7 email and chat support. Enterprise adds an account manager and call support. Documentation is on the Stape helpdesk.
JENTIS lists 24/7 in-house support, with implementation and migration help. The Professional plan adds a dedicated Customer Success Manager and priority support. The Enterprise plan adds enterprise support, professional services and a dedicated solution architect.
Support Options
- Phone
- Live Chat
- Ticketing system
- Knowledge base
- Community
Not documented
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