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Summary
JENTIS is a managed server-side tracking and tag management platform with its own Twin Server engine, native connectors and EU hosting.
Pros
  • Own platform with connectors built and maintained by JENTIS
  • Runs on your first-party domain, with extended cookie lifetimes
  • Consent rules applied per data point, plus Essential Mode for pseudonymized capture without consent
  • Health Center alerts when tags fail after publishing
  • ISO 27001 certified company
Cons
  • No published prices, every plan is quote-based
  • Synthetic Users, data enrichment, raw data access and US cloud need the Professional plan
  • SSO and dedicated infrastructure need the Enterprise plan
  • Proprietary platform, so tag setups cannot be moved to Google's server-side GTM as is
  • No self-hosting option mentioned

Pricing information

Starting Price
CoreOn req.
ProfessionalOn req.
EnterpriseOn req.
Free trial period
Free tier
Not documented
Billed by
Not documented

Platform

Tagging engine
Own tagging platform
Product type
Managed server-side tracking and tag management platform with its own Twin Server engine
Destinations
Native connectors built and maintained by JENTIS, including GA4, Meta Conversions API and Google Ads; the pricing page says 'Unlimited' integrations and '100+ more'
Shop and CMS apps
Shopify app (linked from the site footer); web and app tracking
Account Security
  • Single Sign-on
  • Two-factor Authentication

Hosting

Hosting
JENTIS runs the servers on a Kubernetes-based, auto-scaling infrastructure, hosted in the EU. Cloud provider not named. Professional plan lists a choice of EU or US infrastructure, Enterprise lists dedicated infrastructure
Data Center Locations
  • European Economic Area (EEA)
  • United States
Custom domain
Tracking runs through your first-party domain with a JENTIS snippet and a DNS A-record
Same-origin serving
Not documented
Uptime SLA
Not documented
Compliance
  • GDPR

Data quality features

Custom script loader
Not documented
Cookie lifetime extension
Cookie Lifetime Extender is listed in the Core plan; no duration is stated
Bot detection
Not documented
Geo and device headers
Not documented
Data enrichment
Real-Time Data Enrichment is listed in the Professional plan

Monitoring

Request logs
Not documented
Monitoring and alerts
Health Center checks tag execution after publishing and alerts the team when something fails; plan not stated

Support

Support description
JENTIS lists 24/7 in-house support, with implementation and migration help. The Professional plan adds a dedicated Customer Success Manager and priority support. The Enterprise plan adds enterprise support, professional services and a dedicated solution architect.
Support Options
Not documented
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