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Rating

4/5

Summary

A B2B leadgeneration tool. Turn pageviews into pipeline. Identify the companies already visiting your website and convert them into high-value leads.

A simple but powerful real-time web analytics tool that helps you track, analyse and understand your visitors. It features click fraud detection and session playback.

A website UX tool. See how your visitors actually use your website. It features visitor recordings, live chat, heat map suite, analytics, polls, & more.

Pros

Company insights
Easy setup
CRM integration
Great for leadgen

Easy to use
Google Ads integration
Great session playback
Click fraud detection
Visitor alerts

Easy to use
Great tagging feature
Attentive support team

Cons

Specific use-case
Limited data retention
Limited features

Limited free plan

New version can be glitchy
Slight learning curve for beginners

Pricing information

Starting Price

Lite	Free
Discover	€79+ p/m (billed annually)
Activate	€369+ p/m (billed annually)
Scale	€599+ p/m (billed annually)
Enterprise	On req.

Free	Free
100k Page Views	€9+ p/m
250k Page Views	€19+ p/m

Free trial period

14 days

30 days

7 days

Account Management

Trackable Items

Unlimited

1 per plan but option to add 1 for €5

User Seats

Unlimited

Account Security

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Data Processing

Data Center Locations

European Economic Area (EEA)

European Economic Area (EEA)

United States

Software Hosting

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Data Ownership

Leadfeeder

Statcounter

Lucky Orange

Data Freshness

1 hour

Realtime

Data Retention

Unlimited on paid plans, 7 days on Free

Unlimited*

2 months for heatmaps & recordings and 12 for other features

Data Sampling

Data Import

Import Google keyword data

Data Export

Included on Scale, otherwise uses credits

To a spreadsheet or other third party software.

Compliance

GDPR
CCPA

GDPR

GDPR
CCPA

Cookieless

Sets first-party cookies _lfa (1 year) and _lfa_consent.

Statcounter uses cookies

Lucky orange uses first-party cookies

Alerts & Automation

Custom Alerts

Important visitor alerts

Email Reports

Detailed, mobile-friendly reports

Reporting

Trend Reporting

Device Reporting

Device type, browser, OS & screen resolution

Funnel Reporting

User Flow Reporting

Simple ordered list of pages visited

Segmentation

Cohort Reports

Retention Reporting

Attribution Reporting

Simple referral & UTM sources

Simple referrer graph

Ecommerce Reporting

User Experience Features

Heatmaps

Session Recordings

Recordings with many filtering options

A/B Testing

User Feedback

Customizability

Custom Properties

Custom Metrics

Custom Reports

Custom Events

Max 5 custom tags + values per page

Annotations

Support

Support description

You can contact support either by live chat (9AM - 11PM EET) and email from Monday to Friday. Support is knowledgable and responsive through chat. Email can take longer and responses can be from different support staff.

Statcounter offers various support options like phone, email, live chat, and an extensive knowledge base.

Lucky Orange offers support by means of email, a live chat, and a ticketing system. Besides that, they have an extensive knowledge base and they offer an onboarding service.

Support Options

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community