Compare
Compare Analytics Tools
Rating
5/5
Summary
An open-source product analytics for developers. It helps engineers understand their product usage, automate events, and user data collection.
Pendo is a product-analytics app that helps software companies develop products that resonate with customers.
Pirsch is a simple, cookie-free, open-source web analytics solution that integrates easily into your website or backend.
An open-source marketing analytics tool that respects data-privacy. With two hosting options, it is completely cookieless and it lets you own all your data.
Pros
- Easy to set up
- Great interface design
- Reasonable pricing
- Good session recordings
- Lightweight, cookie-free and open-source
- Pirsch's backend integration requires no client-side scripts and delivers the same accurate results without the interference of adblockers
- Extensive API
- Fully-fledged access management
- Comprehensive filtering by any metric including event metadata
- Open-source
- Simple to understand interface
- You own your data
- Provacy-friendly
- Lightweight script (2kb)
Cons
- Feature flags are limited
- Limited amount of graph types
- Filtering could be improved
- Visitors are only recognized for up to 24 hours to comply with the privacy policy
- Heatmaps and session recordings are not available
- Not a great amount of features
Pricing information
Starting Price
| Cloud Lite | Free |
| Cloud | €0.005 per event / recording |
| Enterprise Cloud | €450 p/m minimum |
Free trial period
Free plan
Free plan
30 days
14 days
Account Management
Trackable Items
Unlimited
Unlimited in Portfolio plan
Unlimited
Unlimited
User Seats
Unlimited
Unlimited
Unlimited
Unlimited for all plans
Account Security
- Single Sign-on
- Two-factor Authentication
- Single Sign-on
- Two-factor Authentication
- Single Sign-on
- Two-factor Authentication
- Single Sign-on
- Two-factor Authentication
Data Processing
Data Center Locations
- United States
- United States
- European Economic Area (EEA)
- European Economic Area (EEA)
Software Hosting
- Public Cloud
- Private Cloud
- On-Premise
- Public Cloud
- Private Cloud
- On-Premise
- Public Cloud
- Private Cloud
- On-Premise
- Public Cloud
- Private Cloud
- On-Premise
Data Ownership
You
Pendo
You
You
Data Freshness
Realtime
Hourly updates
Realtime
Realtime
Data Retention
Unlimited
84 months
Unlimited
Unlimited
Data Sampling
Umami does not sample data
Data Import
Historical data ingestion
Import historical data by CSV
Import from Plausible, Fathom or Google Analytics
Data Export
Export feedback & reports by CSV or pull data to BI tool
via API or CSV
via API as JSON file
Compliance
- GDPR
- CCPA
- HIPAA
- PECR
- CCPA
- ePrivacy
- GDPR
- CCPA
- ePrivacy
- PECR
- GDPR
- CCPA
- HIPAA
Cookieless
Posthog has the option to be used without cookies
Pendo uses first-party cookies
Pirsch Analytics does not use cookies
Umami Analytics does not use cookies
Alerts & Automation
Custom Alerts
Receive alerts via Slack or email
Guide, Page & Feature alerts
for Business & Enterprise plans
Email Reports
Subscribe to an Insight or dashboard
Recieve reports in weekly emails
Daily, Weekly, Bi-weekly, Monthly
Reporting
Trend Reporting
Device Reporting
Device type, OS, Browser, Browser version, Screen size
Funnel Reporting
Analyze Funnels
User Flow Reporting
Entry and exit pages
User journey analysis
Segmentation
Extensive filtering by any metric
Simple filters like browser, OS, and country
Cohort Reports
Retention Reporting
See Cohort analysis
Attribution Reporting
UTM & channel attribution
Ecommerce Reporting
Possible with custom events and goals
Revenue tracking
User Experience Features
Heatmaps
Session Recordings
Session replays
A/B Testing
Feature flags and A/B testing
Tag-based A/B testing and segmentation
User Feedback
Surveys
Customizability
Custom Properties
As part of custom events
Custom Metrics
Custom Reports
Change the widgets of a report
Custom Events
With additional metadata fields (key-value pairs).
Track everything from clicks to form submit
Annotations
Support
Support description
Posthogs' support consists of an extensive knowledge base and community on their website. For enterprise users, support is also available trough a dedicated Slack channel and via e-mail.
The Pendo support consists of a phone helpdesk, a live chat function, an extensive knowledge base and a community.
Email support, public Discord server
The support options of Umami Analytics consist of a knowledge base, an online community and you can contact them via e-mail.
Support Options
- Phone
- Live Chat
- Ticketing system
- Knowledge base
- Community
- Phone
- Live Chat
- Ticketing system
- Knowledge base
- Community
- Phone
- Live Chat
- Ticketing system
- Knowledge base
- Community
- Phone
- Live Chat
- Ticketing system
- Knowledge base
- Community