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Summary

Chartbeat is a suite of content analytics tools for publishers that lets you track reader engagement on your site, optimize your user experience in real-time, and share key metrics with your team.

B2B website visitor identification in real-time. Uncover your anonymous B2B website visitors and fuel your business growth.

A simple but powerful real-time web analytics tool that helps you track, analyse and understand your visitors. It features click fraud detection and session playback.

Pros

Comes with headline testing tool
Dashboards are easy to read
Reporting is in realtime
Good referral report

Great for B2B leadgen
Company insights
Simple implementation
The world's largest B2B IP address database
Ability to tag users

Easy to use
Google Ads integration
Great session playback
Click fraud detection
Visitor alerts

Cons

Mainly designed for publishers
Their pricing is untransparent
Traffic sources could be improved

Limited features
Cluttered interface
Crashes sometimes

Limited free plan

Pricing information

Starting Price

Basic	On req.
Plus	On req.
Premium	On req.

Essentials	On req.
Automate	On req.

Free	Free
100k Page Views	€9+ p/m
250k Page Views	€19+ p/m

Free trial period

14 days

7 days

30 days

Account Management

Trackable Items

Unlimited

User Seats

Unlimited

Account Security

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Data Processing

Data Center Locations

European Economic Area (EEA)
United States

United Kingdom
European Economic Area (EEA)

European Economic Area (EEA)

Software Hosting

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Data Ownership

Chartbeat

Lead Forensics

Statcounter

Data Freshness

Realtime

Data Retention

13 months

3 months

Unlimited*

Data Sampling

Data Import

by means of an API

Import Google keyword data

Data Export

by means of an API

To a spreadsheet or other third party software.

Compliance

GDPR
CCPA

GDPR
CCPA

GDPR

Cookieless

Uses first-party cookies by default. Cookieless mode is optional.

The basic tracking code sets no cookie; an optional first-party cookie (lfuuid) can be enabled.

Statcounter uses cookies

Alerts & Automation

Custom Alerts

Important visitor alerts

Email Reports

Detailed, mobile-friendly reports

Reporting

Trend Reporting

Device Reporting

Device type, browser, OS & screen resolution

Funnel Reporting

User Flow Reporting

Simple ordered list of pages visited

Segmentation

Cohort Reports

Retention Reporting

Attribution Reporting

Simple referral & UTM sources

Ecommerce Reporting

User Experience Features

Heatmaps

Session Recordings

Recordings with many filtering options

A/B Testing

Headline A/B testing tool

User Feedback

Customizability

Custom Properties

Custom Metrics

Custom Reports

Custom Events

also called triggers

Max 5 custom tags + values per page

Annotations

Support

Support description

Chartbeat's support is accessible by email during regular office hours. Overall they provide extensive documentation, but their support staff is responsive and very knowledgable in case you face issues.

Lead Forensics support options consist of country-specific phone numbers nu and a form on the website to contact sales or support.

Statcounter offers various support options like phone, email, live chat, and an extensive knowledge base.

Support Options

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community