Compare

Compare Analytics Tools

Visit website ↗

Rating

Summary

A B2B tool that helps businesses identify and track website visitors in order to generate leads and improve their sales and marketing efforts.

A website UX tool. See how your visitors actually use your website. It features visitor recordings, live chat, heat map suite, analytics, polls, & more.

Privacy-first, lightweight, accurate web analytics for free. Web Analytics that allows you to view and track essential stats on the usage of your website.

Pros

Great for B2B leadgen
Quality company insights
Modern user interface
Responsive support
Easy to set up

Easy to use
Great tagging feature
Attentive support team

Starts free when client of Cloudflare
Very easy to setup
Server log additional metrics
Difficult to block for Adblockers

Cons

Limited features
Pricing based on company ID's, relevant or not
Slight learning curve

New version can be glitchy
Slight learning curve for beginners

Limited features
Might track high amounts of bot traffic
Limited metrics
Cannot exclude own visits

Pricing information

Starting Price

0-50 company ID's	$49 p/m
51-100 company ID's	$69 p/m
101-250 company ID's	$99 p/m
251-500 company ID's	$139 p/m
501-750 company ID's	$179 p/m
751-1.000 company ID's	$229 p/m
1.001-2.000 company ID's	$279 p/m
2.001-3.000 company ID's	$349 p/m
3.001-4.000 company ID's	$439 p/m
4.001-5.000 company ID's	$529 p/m
5.000+ company ID's	On req.

Free trial period

14 days

7 days

Free plan

Account Management

Trackable Items

Unlimited

1 per plan but option to add 1 for €5

User Seats

Unlimited

N/A

Account Security

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Data Processing

Data Center Locations

European Economic Area (EEA)

United States

European Economic Area (EEA)
United Kingdom
United States

Software Hosting

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Data Ownership

Snitcher

Lucky Orange

Cloudflare Analytics

Data Freshness

Realtime

Data Retention

12 months*

2 months for heatmaps & recordings and 12 for other features

6 months

Data Sampling

Adaptive sampling of 1-10% on all stats

Data Import

Data Export

via CVS or JSON files or an API

Compliance

GDPR
CCPA

GDPR
CCPA

GDPR
CCPA
HIPAA
ePrivacy

Cookieless

Sets one first-party cookie, snitcher_device_id (1 year).

Lucky orange uses first-party cookies

Cloudflare analytics does not use cookies

Alerts & Automation

Custom Alerts

Email Reports

Cloudflare does not feature email reports

Reporting

Trend Reporting

Device Reporting

Device type, browser & OS

Funnel Reporting

User Flow Reporting

Segmentation

Cohort Reports

Retention Reporting

Attribution Reporting

Simple referrer graph

Simple referrer dimensions but no UTM tags

Ecommerce Reporting

User Experience Features

Heatmaps

Session Recordings

A/B Testing

User Feedback

Customizability

Custom Properties

Custom Metrics

Custom Reports

Custom Events

Cloudflare does not feature event tracking

Annotations

Support

Support description

Support via a contact form (answered by email), live chat and the help center.

Lucky Orange offers support by means of email, a live chat, and a ticketing system. Besides that, they have an extensive knowledge base and they offer an onboarding service.

Cloudflare offers support for their main product via email, a ticketing system, an elaborate knowledge base and an online community

Support Options

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community