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Chartbeat✕

Rating

Summary

Chartbeat is a suite of content analytics tools for publishers that lets you track reader engagement on your site, optimize your user experience in real-time, and share key metrics with your team.

Pros

Comes with headline testing tool
Dashboards are easy to read
Reporting is in realtime
Good referral report

Cons

Mainly designed for publishers
Their pricing is untransparent
Traffic sources could be improved

Pricing information

Starting Price

Basic	On req.
Plus	On req.
Premium	On req.

Free trial period

14 days

Account Management

Trackable Items

User Seats

Unlimited

Account Security

Single Sign-on
Two-factor Authentication

Data Processing

Data Center Locations

European Economic Area (EEA)
United States

Software Hosting

Public Cloud
Private Cloud
On-Premise

Data Ownership

Chartbeat

Data Freshness

Realtime

Data Retention

13 months

Data Sampling

Data Import

Data Export

Compliance

GDPR
CCPA

Cookieless

Uses first-party cookies by default. Cookieless mode is optional.

Alerts & Automation

Custom Alerts

Email Reports

Reporting

Trend Reporting

Device Reporting

Funnel Reporting

User Flow Reporting

Segmentation

Cohort Reports

Retention Reporting

Attribution Reporting

Ecommerce Reporting

User Experience Features

Heatmaps

Session Recordings

A/B Testing

Headline A/B testing tool

User Feedback

Customizability

Custom Properties

Custom Metrics

Custom Reports

Custom Events

Annotations

Support

Support description

Chartbeat's support is accessible by email during regular office hours. Overall they provide extensive documentation, but their support staff is responsive and very knowledgable in case you face issues.

Support Options

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Visit website ↗

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