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Rating

5/5

Summary

Lightweight and open source web analytics. No cookies and fully compliant with GDPR, CCPA and PECR. Made and hosted in the EU, on European cloud infrastructure.

A simple but powerful real-time web analytics tool that helps you track, analyse and understand your visitors. It features click fraud detection and session playback.

Pendo is a product-analytics app that helps software companies develop products that resonate with customers.

Pros

Lightweight
Open-source
Cookieless
EU cloud infrastructure

Easy to use
Google Ads integration
Great session playback
Click fraud detection
Visitor alerts

Cons

Limited features
No audience reporting features

Limited free plan

Pricing information

Starting Price

10k page views	$9 p/m
Enterprise	On req.
200k page views	$29 p/m
100k page views	$19 p/m
500k page views	$49 p/m
1M page views	$69 p/m
2M page views	$89 p/m
5M page views	$129 p/m
10M page views	$169 p/m

Free	Free
100k Page Views	€9+ p/m
250k Page Views	€19+ p/m

Free trial period

30 days

Free plan

Account Management

Trackable Items

1-10+ depending on plan

Unlimited in Portfolio plan

User Seats

1-10+ depending on plan

Unlimited

Account Security

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Data Processing

Data Center Locations

European Economic Area (EEA)

European Economic Area (EEA)

United States

Software Hosting

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Data Ownership

You

Statcounter

Pendo

Data Freshness

Realtime

Hourly updates

Data Retention

3-5+ years depending on plan

Unlimited*

84 months

Data Sampling

Limited data sampling in reports with over 20M pageviews

Data Import

e.g. import GA data

Import Google keyword data

Import historical data by CSV

Data Export

Export your data to CSV

To a spreadsheet or other third party software.

Export feedback & reports by CSV or pull data to BI tool

Compliance

GDPR
CCPA
PECR

GDPR

CCPA
ePrivacy

Cookieless

Plausible is cookieless by default.

Statcounter uses cookies

Pendo uses first-party cookies

Alerts & Automation

Custom Alerts

Traffic spike notifications through Slack or email

Important visitor alerts

Guide, Page & Feature alerts

Email Reports

Weekly or monthly email reporting

Detailed, mobile-friendly reports

Recieve reports in weekly emails

Reporting

Trend Reporting

Device Reporting

Device type, browser & OS

Device type, browser, OS & screen resolution

Funnel Reporting

User Flow Reporting

Basic reporting by looking at Entry & Exit pages

Simple ordered list of pages visited

Segmentation

Use filters to segment your audience

Cohort Reports

Retention Reporting

See Cohort analysis

Attribution Reporting

Simple referral & UTM sources

Ecommerce Reporting

Ecommerce revenue tracking

User Experience Features

Heatmaps

Session Recordings

Recordings with many filtering options

A/B Testing

User Feedback

Customizability

Custom Properties

Custom Properties (Business plan and above)

Custom Metrics

Custom Reports

Change the widgets of a report

Custom Events

By means of adding CSS classes

Max 5 custom tags + values per page

Annotations

Support

Support description

Plausible offers extensive documentation which is the first place to find answers. Still haven't found what you're looking for? Contact their email support for knowledgable support.

Statcounter offers various support options like phone, email, live chat, and an extensive knowledge base.

The Pendo support consists of a phone helpdesk, a live chat function, an extensive knowledge base and a community.

Support Options

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community