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Summary

Product Analytics For Product, Marketing, Sales & Support teams. Full-funnel attribution, onboarding optimization, feature usage trends, subscription growth, cohort analysis and more.

One easy dashboard to see how many visitors are coming to your website, where they come from and what they do once they're there. Without cookies. Without stalking. Still lightweight.

Chartbeat is a suite of content analytics tools for publishers that lets you track reader engagement on your site, optimize your user experience in real-time, and share key metrics with your team.

Pros

User / account segmentation
Realtime
Integrations
Feature revenue reporting
Simple implementation

Privacy focused
Cookieless
Lightweight script
Good support
Easy to use

Comes with headline testing tool
Dashboards are easy to read
Reporting is in realtime
Good referral report

Cons

Customisability
Limited free version

Limited features due to cookieless
Not very customisable
No free version

Mainly designed for publishers
Their pricing is untransparent
Traffic sources could be improved

Pricing information

Starting Price

Pro	$999+ p/m
Enterprise	On req.

Starter	€15 p/m
Business	€40 p/m
Enterprise	On req.

Basic	On req.
Plus	On req.
Premium	On req.

Free trial period

14 days

Account Management

Trackable Items

5-10+ depending on plan

User Seats

50+

1-10+ depending on plan

Unlimited

Account Security

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Single Sign-on
Two-factor Authentication

Data Processing

Data Center Locations

United States

European Economic Area (EEA)

European Economic Area (EEA)
United States

Software Hosting

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Public Cloud
Private Cloud
On-Premise

Data Ownership

Woopra

You

Chartbeat

Data Freshness

Realtime

Data Retention

24 months

Unlimited

13 months

Data Sampling

Woopra never uses any kind of sampling

Data Import

Import raw visit data with actions and visitor properties via API

GA importer included

Data Export

Export raw daily visit data via API

As CSV or via API

Compliance

GDPR

GDPR
CCPA
ePrivacy

GDPR
CCPA

Cookieless

Woopra relies on first-party cookies.

Simple Analytics is cookieless by default.

Uses first-party cookies by default. Cookieless mode is optional.

Alerts & Automation

Custom Alerts

Automatically trigger emails, slack messages or update Salesforce fields

Email Reports

Daily, weekly, monthly

Reporting

Trend Reporting

Measure by feature, subscription changes by location, campaign performance by source & more

Curved and linear trend lines

Device Reporting

Funnel Reporting

Line up goals for simple funnel

User Flow Reporting

Combine any set of actions or attributes in Sankey charts

Segmentation

Create dynamic segments based on any combination of criteria

Filter dashboard with visitor attributes

Cohort Reports

Breakdown acquisition date, signup date, first purchase date & more

Retention Reporting

Uncover at-risk users and discover engaged users

Attribution Reporting

Ecommerce Reporting

User Experience Features

Heatmaps

Session Recordings

A/B Testing

Headline A/B testing tool

User Feedback

Customizability

Custom Properties

Custom Metrics

Available from the pro plan

Custom Reports

Custom Events

Via HTTP API or Javascript API

Annotations

Able to include links in annotations

Support

Support description

Woopra offers support by phone, email, and an extensive knowledge base.

Simple Analytics offers knowledgable support through phone and email.

Chartbeat's support is accessible by email during regular office hours. Overall they provide extensive documentation, but their support staff is responsive and very knowledgable in case you face issues.

Support Options

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community

Phone
Email
Live Chat
Ticketing system
Knowledge base
Community