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Fathom Analytics

From $15 p/m

No feature only Fathom Analytics has.

Simple Analytics

From €15 p/m

Only Simple Analytics has:

  • Annotations

Plausible Analytics

From $9 p/m

Only Plausible Analytics has:

  • User Flow Reporting
  • Custom Properties
  • Custom Metrics

Hotjar

Free plan

Only Hotjar has:

  • Heatmaps
  • Session Recordings
  • User Feedback
Summary
Privacy-focused website analytics without compromise. Fathom doesn’t compromise visitor privacy for data. It made website analytics easy to use and respectful of privacy laws.
One easy dashboard to see how many visitors are coming to your website, where they come from and what they do once they're there. Without cookies. Without stalking. Still lightweight.
Lightweight and open source web analytics. No cookies and fully compliant with GDPR, CCPA and PECR. Made and hosted in the EU, on European cloud infrastructure.
Hotjar provides Product Experience Insights about your website that show how users behave and what they feel strongly about, so product teams can deliver real value to them.
Pros
  • Privacy friendly
  • Easy to use
  • Customer support
  • Ad-blocker bypassing
  • Privacy focused
  • Cookieless
  • Lightweight script
  • Good support
  • Easy to use
  • Lightweight
  • Open-source
  • Cookieless
  • EU cloud infrastructure
  • Comes with great heatmaps
  • Includes session recordings
  • Good polling function
  • Hotjar features exit surveys
Cons
  • No data import
  • Short free trial
  • Limited features
  • Limited features due to cookieless
  • Not very customisable
  • No free version
  • Limited features
  • No audience reporting features
  • Hotjar is not available for mobile
  • Steep pricing for large organisations
  • Hard to exclude URLs from reports

Pricing information

Starting Price
  • 100k page views$15 p/m
  • 200k page views$25 p/m
  • 500k page views$45 p/m
  • 1 Million page views$60 p/m
  • 2 Million page views$100 p/m
  • Starter€15 p/m
  • Business€40 p/m
  • EnterpriseOn req.
  • 10k page views$9 p/m
  • 100k page views$19 p/m
  • 200k page views$29 p/m
  • 500k page views$49 p/m
  • 1M page views$69 p/m
  • 2M page views$89 p/m
  • 5M page views$129 p/m
  • 10M page views$169 p/m
  • EnterpriseOn req.
  • BasicFree
  • Plus$49+ p/m
  • BusinessOn req.
  • ScaleOn req.
Free trial period
30 days
14 days
30 days
Free plan

Account Management

Trackable Items
50
5-10+ depending on plan
1-10+ depending on plan
Unlimited
User Seats
Unlimited
1-10+ depending on plan
1-10+ depending on plan
1
Account Security
  • Single Sign-on
  • Two-factor Authentication
  • Single Sign-on
  • Two-factor Authentication
  • Single Sign-on
  • Two-factor Authentication
  • Single Sign-on
  • Two-factor Authentication

Data Processing

Data Center Locations
  • European Economic Area (EEA)
  • United States
  • European Economic Area (EEA)
  • European Economic Area (EEA)
  • European Economic Area (EEA)
  • United States
Software Hosting
  • Public Cloud
  • Private Cloud
  • On-Premise
  • Public Cloud
  • Private Cloud
  • On-Premise
  • Public Cloud
  • Private Cloud
  • On-Premise
  • Public Cloud
  • Private Cloud
  • On-Premise
Data Ownership
You
You
You
Hotjar
Data Freshness
Realtime
Realtime
Realtime
30 minutes
Data Retention
Unlimited
Unlimited
3-5+ years depending on plan
12 months
Data Sampling
Limited data sampling in reports with over 20M pageviews
Data Import
Google Analytics importer
GA importer included
e.g. import GA data
Send user data to Hotjar to enhance analysis
Data Export
One-click CSV export
As CSV or via API
Export your data to CSV
Export recording meta data
Compliance
  • GDPR
  • CCPA
  • ePrivacy
  • COPPA
  • PECR
  • GDPR
  • CCPA
  • ePrivacy
  • GDPR
  • CCPA
  • PECR
  • GDPR
  • CCPA
Cookieless
Fathom is cookieless by default.
Simple Analytics is cookieless by default.
Plausible is cookieless by default.
Hotjar relies on first-party cookies.

Alerts & Automation

Custom Alerts
Traffic spike notifications through Slack or email
in the interface, via e-mail or Slack
Email Reports
Weekly or monthly reporting
Daily, weekly, monthly
Weekly or monthly email reporting
e.g. daily survey responses reports

Reporting

Trend Reporting
Curved and linear trend lines
Device Reporting
Device type, browser & OS
Device type, browser & OS
See on which device the user was
Funnel Reporting
Line up goals for simple funnel
Discover why users drop off
User Flow Reporting
Basic reporting by looking at Entry & Exit pages
Segmentation
Instant filters on any data point
Filter dashboard with visitor attributes
Use filters to segment your audience
Create custom filters for recordings
Cohort Reports
Retention Reporting
Attribution Reporting
Ecommerce Reporting
By means of custom events
Ecommerce revenue tracking

User Experience Features

Heatmaps
Unlimited
Session Recordings
Record all interaction with your site
A/B Testing
No A/B testing tool only integrations
User Feedback
Place NPS ratings or a survey pop-up on every page

Customizability

Custom Properties
Custom Properties (Business plan and above)
Custom Metrics
Custom Reports
Custom Events
Can include: name, ID & value
By means of adding CSS classes
Track and filter sessions & heatmaps
Annotations
Able to include links in annotations
Hotjar does not have annotations

Support

Support description
Fathom offers extensive support and video walk-throughs. For issues you can always contact their knowledgable email support.
Simple Analytics offers knowledgable support through phone and email.
Plausible offers extensive documentation which is the first place to find answers. Still haven't found what you're looking for? Contact their email support for knowledgable support.
Hotjar offers extensive documentation and a ticketing support system. Most requests are answered within 1-2 business days, but often faster.
Support Options
  • Phone
  • Email
  • Live Chat
  • Ticketing system
  • Knowledge base
  • Community
  • Phone
  • Email
  • Live Chat
  • Ticketing system
  • Knowledge base
  • Community
  • Phone
  • Email
  • Live Chat
  • Ticketing system
  • Knowledge base
  • Community
  • Phone
  • Email
  • Live Chat
  • Ticketing system
  • Knowledge base
  • Community

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