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ElevarRating
Summary
Elevar is a Shopify-focused server-side tracking platform with a data layer, session enrichment and its own servers on Google Cloud, priced by orders per month.
Pros
- Free Base plan with server-side tracking
- Built for Shopify, with a data layer and checkout events
- Server Events Log shows success or error for each event sent
- Automated alerts when tracking accuracy drops below a target
- Failed messages are retried and Shopify webhook events are replayed after an outage
Cons
- Priced by orders per month, with overage per extra order
- Number of destinations is capped per plan, extra ones cost $125 per month each
- Base and Core plans only allow advertising and analytics destinations
- Running on your own server or in your own cloud is not supported
- Server regions are not documented
Pricing information
Starting Price
| Base | Free |
| Core | $225 p/m |
| Advanced | $650 p/m |
| Premium | $1,250 p/m |
| Elite | $3,000+ p/m |
Free trial period
15 days
Free tier
Base plan: up to 100 orders per month and up to 2 destinations
Billed by
Orders per month
Platform
Tagging engine
Own tagging platform
Product type
Shopify-focused server-side tracking platform with a data layer, session enrichment and its own servers
Destinations
Server-side destinations including Google Ads, GA4, Meta, TikTok, Klaviyo, Attentive, Awin, BigQuery and Google Pub/Sub; the Shopify listing says 50+ integrations
Shop and CMS apps
Shopify app (Plus, non-Plus and headless); non-Shopify and headless sites through a subdomain source
Account Security
Not documented
Hosting
Hosting
Elevar runs the servers on Google Cloud Platform (serverless, with Pub/Sub for message delivery). Own servers are not supported. Regions are not stated
Data Center Locations
Not documented
Custom domain
On Shopify, requests go to the same subdomain as the storefront. Headless and non-Shopify sites must use a subdomain of the main domain
Same-origin serving
Non-Shopify subdomain code can be sent through a proxy path of your own choosing on your site (target hits.getelevar.com); plans not stated
Uptime SLA
Not documented
Compliance
Not documented
Data quality features
Custom script loader
Not documented
Cookie lifetime extension
Session Enrichment uses a 1-year server-set cookie; attribution data is also kept server-side. Whether it is on every plan is not stated
Bot detection
Not documented
Geo and device headers
Not documented
Data enrichment
Session Enrichment links emails and phone numbers to a user ID and stores click IDs, UTMs and referrers server-side; all plans list session enrichment
Monitoring
Request logs
Server Events Log shows each event sent and its result; retention and plans not stated
Monitoring and alerts
Automated alerts when tracking drops below a target accuracy; all plans list monitoring and alerts
Support
Support description
Base plan customers get an in-app chatbot and a knowledge base. Core and Advanced plans get in-app support tickets with a stated response within 24 hours, and Premium and Elite get priority support within 12 hours. Paid add-ons include implementation services and analyst services.
Support Options
- Phone
- Live Chat
- Ticketing system
- Knowledge base
- Community
Elevar